HOSPITALITY

Running a hospitality business is all about the customer experience and you have spent a tremendous amount of attention to all of the details that create the perfect environment to attract your customers and keep them coming back for more. The challenge in today’s 24/7 connected world is that all of your efforts to keep guests satisfied and staying longer can be for naught when a dead phone battery can cause a customer to leave OR worse — choose a venue to that recharges a battery and keeps customers charged & connected.

Brightbox secure charging stations deliver the best self-service amenity on the market to keep your guest’s charged & connected, while delivering a platform to meet your business needs.

COMPLIMENT YOUR BUSINESS MODEL & IMPROVE CUSTOMER SERVICE

Increases customer satisfaction and dwell time
Drives revenue opportunities via sales increase, direct brand advertising or paid charging revenue
Enhances overall customer experience and loyalty
Engages high value-demographic: smartphone users
Provides unique vehicle for in-venue brand content messaging or promotion
Eliminates liability and hassle for staff
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MEASURING VALUE IN HOSPITALITY

87%

87% think Brightbox = an improvement of service

52%

83% say they would stay longer because of a Brightbox

78%

68% say they would choose a venue with a Brightbox over one without one

SOURCE: Survey of over 2000 unique brightbox hopitality users directly using our own platform.

I was researching how we could have a safer way of charging cell phones because of the frequency of how much we get asked, and Brightbox was the best looking piece that I saw out there. Brightbox has really helped us out with keeping people here longer. They don’t have that anxiety level of not being able to get in touch with their friends, take pictures, Facebook, whatever the case may be. It helps us with our business to keep people here.

– JOURDAN KURTZ

Director of Operations, Dream Hotel Downtown (Hospitality)

When our customers’ phones die it can ruin their experience in our establishments. Brightbox helps solve that problem by allowing our customers to securely recharge their phones so that they can continue to enjoy our businesses. Brightbox was the perfect fit with their physically secure, fully PCI compliant, and easy-to-use recharging stations. And, they offer 24/7 support!

– ABRAHAM MERCHANT

CEO, Merchants Hospitality

Brightbox’s charging stations provide a flexible solution that can be portable or mounted in various locations. We have the portable solution to shift around in the San Francisco marriott Marquis’s meeting space based on demand and foot traffic.

– T. FRANK MANCHEN

Director of Sales and Marketing, San Francisco Marriott Marquis

Brightbox’s next generation charging solution complements my business model. I pride myself on customer service and Brightbox adds another level to what I offer. My staff loves Brightbox since they no longer have to keep an eye on patrons’ phones behind the bar. As a company I am very impressed by Brightbox. They are knowledgeable, have a great product and are very easy to do business with. They aim to please.

– TED LANZI

Owner, Best Bars New York

OTHER VERTICALS SERVED